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	<title>Comments on: Dell Hires More Indians</title>
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		<title>By: RedBeard</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65522</link>
		<dc:creator>RedBeard</dc:creator>
		<pubDate>Wed, 01 Feb 2006 16:50:47 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65522</guid>
		<description>Criticizing someone for being unqualified to do a job (a customer service telephone person who can&#039;t speak in an understandable manner) is hardly the same thing as making fun of that person.  

In addition, the criticism has been primarily directed at the companies who hire unqualified people.</description>
		<content:encoded><![CDATA[<p>Criticizing someone for being unqualified to do a job (a customer service telephone person who can&#8217;t speak in an understandable manner) is hardly the same thing as making fun of that person.  </p>
<p>In addition, the criticism has been primarily directed at the companies who hire unqualified people.</p>
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		<title>By: Jon Swift</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65512</link>
		<dc:creator>Jon Swift</dc:creator>
		<pubDate>Wed, 01 Feb 2006 05:14:45 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65512</guid>
		<description>It&#039;s very refreshing to hear you make fun of the accents of Indians when usually you hear people make fun of the accents of blacks and complain how they can&#039;t speak English. It&#039;s nice to hear something different for a change.</description>
		<content:encoded><![CDATA[<p>It&#8217;s very refreshing to hear you make fun of the accents of Indians when usually you hear people make fun of the accents of blacks and complain how they can&#8217;t speak English. It&#8217;s nice to hear something different for a change.</p>
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		<title>By: musiclover</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65431</link>
		<dc:creator>musiclover</dc:creator>
		<pubDate>Wed, 01 Feb 2006 02:31:39 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65431</guid>
		<description>Not only Dell, but I tried to update TurboTax and I think I talked to someone in India. Read &quot;The World is Flat&quot; by Steven Freidman, it is a real eye opener.</description>
		<content:encoded><![CDATA[<p>Not only Dell, but I tried to update TurboTax and I think I talked to someone in India. Read &#8220;The World is Flat&#8221; by Steven Freidman, it is a real eye opener.</p>
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		<title>By: Dan</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65398</link>
		<dc:creator>Dan</dc:creator>
		<pubDate>Tue, 31 Jan 2006 20:13:58 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65398</guid>
		<description>Arnold, it may be easier than you think, once the intel based macs and windows vista comes out.

I&#039;d bet you&#039;ll see dual booting macs sooner than you expect. The cost may be more, but if you have 2 machines in one, what&#039;s the problem? And who knows, you might LIKE the Mac BETTER.

I bet you do.</description>
		<content:encoded><![CDATA[<p>Arnold, it may be easier than you think, once the intel based macs and windows vista comes out.</p>
<p>I&#8217;d bet you&#8217;ll see dual booting macs sooner than you expect. The cost may be more, but if you have 2 machines in one, what&#8217;s the problem? And who knows, you might LIKE the Mac BETTER.</p>
<p>I bet you do.</p>
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		<title>By: Arnold</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65385</link>
		<dc:creator>Arnold</dc:creator>
		<pubDate>Tue, 31 Jan 2006 17:59:32 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65385</guid>
		<description>Dell customer service was bad even before they started outsourcing. Several years ago my wife got a Dell computer through her company that came with a 3-year on-site support contract. It was worthless. After going around and around with a clueless support rep, he finally consuted his manager and told me &quot;That&#039;s an advanced configuration option. You&#039;ll have to pay for someone to come out and do that.&quot; Basically it was beyond their comprehension that the built-in network adapter &lt;i&gt;was not working right&lt;/i&gt;.

As far as I can tell, all of the major PC manufacturers use the cheapest motherbaords they can find. My solution is to just build my own machines.

Laurie: I&#039;m sure Macs are fine machines... if Apple hadn&#039;t tried to gouge people on hardware years ago I might&#039;ve bought one before accumulating several thousand dollars worth of software. Switching now is not really an option. ;)</description>
		<content:encoded><![CDATA[<p>Dell customer service was bad even before they started outsourcing. Several years ago my wife got a Dell computer through her company that came with a 3-year on-site support contract. It was worthless. After going around and around with a clueless support rep, he finally consuted his manager and told me &#8220;That&#8217;s an advanced configuration option. You&#8217;ll have to pay for someone to come out and do that.&#8221; Basically it was beyond their comprehension that the built-in network adapter <i>was not working right</i>.</p>
<p>As far as I can tell, all of the major PC manufacturers use the cheapest motherbaords they can find. My solution is to just build my own machines.</p>
<p>Laurie: I&#8217;m sure Macs are fine machines&#8230; if Apple hadn&#8217;t tried to gouge people on hardware years ago I might&#8217;ve bought one before accumulating several thousand dollars worth of software. Switching now is not really an option. <img src='http://lashawnbarber.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: M. Woodward</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65376</link>
		<dc:creator>M. Woodward</dc:creator>
		<pubDate>Tue, 31 Jan 2006 17:01:28 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65376</guid>
		<description>This issue is larger than accents and cheap labor.

First, let&#039;s get one thing understood:

THERE IS NO JOB AN AMERICAN WON&#039;T DO FOR THE RIGHT PRICE!

That&#039;s why there are still garbage men even though nobody &quot;wants&quot; to be a garbage man. In a free market system a garbage man will get paid exactly as much as needed to have garbage men.

The main issue with the outsourcing of jobs to India is the US Government...yes, I said it. If the Government wasn&#039;t so gargantuan requiring such high taxes to fund, the price of having an American worker would not be so cost prohibitive.

If you think about it, that is saying a lot. It costs less for a company to pay workers and operate an entire networking backbone in another country to communicate back into the US than it does just to hire people in the US. That is mind boggling if you know anything about the costs of operating that type of infrastructure.

The problem is Government. The only answer to these problems is to begin a process of severely reducing the size and reach of the government, therefore reducing the money needed to fund the government, therefore reducing taxes. Allowing people to keep more of the fruits of their labor, allowing companies to pay workers less for the same net income, which will make American labor more competitive.

Democrats are liberals, there is no way they introduce initiatives to begin to take power away from the government (and themselves). Also, I have said it before on this blog, regardless of the spin they use, the currently elected Republican majority ARE LIBERALS AS WELL! Being less liberal than Democrats does not make you a conservative.
Other than Congressmen Ron Paul (R-TX), and Tom Tancredo (R-CO) can anyone name for me just one other Republican that would actually stand for significantly reducing the size and power of government?

If you can&#039;t name at least 261 Representatives AND 60 Senators AND the President than you have a socialist/liberal/left-wing government...PERIOD.

Wake up people...there is an election coming up in 2006, if your Representative or Senator has voted for increasing government size and power...VOTE THEM OUT! Hopefully, you will vote for a libertarian or constitutionalist (note the lover case letters, these are mindsets, not necessarily political parties), but voting the incumbant out (Red or Blue) is a good start.</description>
		<content:encoded><![CDATA[<p>This issue is larger than accents and cheap labor.</p>
<p>First, let&#8217;s get one thing understood:</p>
<p>THERE IS NO JOB AN AMERICAN WON&#8217;T DO FOR THE RIGHT PRICE!</p>
<p>That&#8217;s why there are still garbage men even though nobody &#8220;wants&#8221; to be a garbage man. In a free market system a garbage man will get paid exactly as much as needed to have garbage men.</p>
<p>The main issue with the outsourcing of jobs to India is the US Government&#8230;yes, I said it. If the Government wasn&#8217;t so gargantuan requiring such high taxes to fund, the price of having an American worker would not be so cost prohibitive.</p>
<p>If you think about it, that is saying a lot. It costs less for a company to pay workers and operate an entire networking backbone in another country to communicate back into the US than it does just to hire people in the US. That is mind boggling if you know anything about the costs of operating that type of infrastructure.</p>
<p>The problem is Government. The only answer to these problems is to begin a process of severely reducing the size and reach of the government, therefore reducing the money needed to fund the government, therefore reducing taxes. Allowing people to keep more of the fruits of their labor, allowing companies to pay workers less for the same net income, which will make American labor more competitive.</p>
<p>Democrats are liberals, there is no way they introduce initiatives to begin to take power away from the government (and themselves). Also, I have said it before on this blog, regardless of the spin they use, the currently elected Republican majority ARE LIBERALS AS WELL! Being less liberal than Democrats does not make you a conservative.<br />
Other than Congressmen Ron Paul (R-TX), and Tom Tancredo (R-CO) can anyone name for me just one other Republican that would actually stand for significantly reducing the size and power of government?</p>
<p>If you can&#8217;t name at least 261 Representatives AND 60 Senators AND the President than you have a socialist/liberal/left-wing government&#8230;PERIOD.</p>
<p>Wake up people&#8230;there is an election coming up in 2006, if your Representative or Senator has voted for increasing government size and power&#8230;VOTE THEM OUT! Hopefully, you will vote for a libertarian or constitutionalist (note the lover case letters, these are mindsets, not necessarily political parties), but voting the incumbant out (Red or Blue) is a good start.</p>
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		<title>By: JT</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65358</link>
		<dc:creator>JT</dc:creator>
		<pubDate>Tue, 31 Jan 2006 09:25:21 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65358</guid>
		<description>Funny, I&#039;ve had a lot of problems with black customer service representatives, namely, their accents and/or attitude.</description>
		<content:encoded><![CDATA[<p>Funny, I&#8217;ve had a lot of problems with black customer service representatives, namely, their accents and/or attitude.</p>
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		<title>By: Tanny O'Haley</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65356</link>
		<dc:creator>Tanny O'Haley</dc:creator>
		<pubDate>Tue, 31 Jan 2006 06:11:02 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65356</guid>
		<description>My cell phone was setup by a nice woman in India. However she messed everything up. She got my address wrong, I didn&#039;t get my first bill, I lost out on a $200.00 rebate from Amazon and a $150.00 rebate from Sprint.

About three months ago I talked to a young man who told me the group he worked for was transferred to Texas and after a year they transferred all those jobs to India. Here you have a group that was so willing to work to the extent that they moved from one state to another, yet they still lost their jobs to workers in India.

I know that many India workers are college educated but I still have a very difficult time understanding them and have yet to get decent help.</description>
		<content:encoded><![CDATA[<p>My cell phone was setup by a nice woman in India. However she messed everything up. She got my address wrong, I didn&#8217;t get my first bill, I lost out on a $200.00 rebate from Amazon and a $150.00 rebate from Sprint.</p>
<p>About three months ago I talked to a young man who told me the group he worked for was transferred to Texas and after a year they transferred all those jobs to India. Here you have a group that was so willing to work to the extent that they moved from one state to another, yet they still lost their jobs to workers in India.</p>
<p>I know that many India workers are college educated but I still have a very difficult time understanding them and have yet to get decent help.</p>
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		<title>By: Laurie</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65354</link>
		<dc:creator>Laurie</dc:creator>
		<pubDate>Tue, 31 Jan 2006 05:19:37 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65354</guid>
		<description>A simple answer:  buy a Mac.  I live in Austin.  Had a software issue.  Called them.  Talked with a guy actually here in Austin.  Not only was he American and easy to understand, but sent me new software free of charge that solved my problem.  Stop buying from Dell (who lives in Austin but employs out of the country) and from Bill Gates and then many computer issues would be solved!</description>
		<content:encoded><![CDATA[<p>A simple answer:  buy a Mac.  I live in Austin.  Had a software issue.  Called them.  Talked with a guy actually here in Austin.  Not only was he American and easy to understand, but sent me new software free of charge that solved my problem.  Stop buying from Dell (who lives in Austin but employs out of the country) and from Bill Gates and then many computer issues would be solved!</p>
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		<title>By: SCSIwuzzy</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65350</link>
		<dc:creator>SCSIwuzzy</dc:creator>
		<pubDate>Tue, 31 Jan 2006 02:31:08 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65350</guid>
		<description>Aside from sales related calls, or when talking to 3rd level support, corporate customers get routed to India too.</description>
		<content:encoded><![CDATA[<p>Aside from sales related calls, or when talking to 3rd level support, corporate customers get routed to India too.</p>
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		<title>By: dianne</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65344</link>
		<dc:creator>dianne</dc:creator>
		<pubDate>Tue, 31 Jan 2006 00:57:30 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65344</guid>
		<description>#21 I agree with you.  Whenever there is a change in tech or industry in general, we better be prepared and one step ahead of the game.  However, I&#039;m an old  lady I guess (59) and damn it, I don&#039;t like it.  Life isn&#039;t supposed to be like that.  You should work hard, reap the rewards of your harvest and be happy.  I am reminded though of the sermon last week..it all belongs to God..everything we have is His.  One thing about getting older is God gives you wider vision, not necessarily 20-20, but with His aid, corrected.  I struggle...I am human...sometimes it&#039;s hard to get centered but He is always right.</description>
		<content:encoded><![CDATA[<p>#21 I agree with you.  Whenever there is a change in tech or industry in general, we better be prepared and one step ahead of the game.  However, I&#8217;m an old  lady I guess (59) and damn it, I don&#8217;t like it.  Life isn&#8217;t supposed to be like that.  You should work hard, reap the rewards of your harvest and be happy.  I am reminded though of the sermon last week..it all belongs to God..everything we have is His.  One thing about getting older is God gives you wider vision, not necessarily 20-20, but with His aid, corrected.  I struggle&#8230;I am human&#8230;sometimes it&#8217;s hard to get centered but He is always right.</p>
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		<title>By: Walter E. Wallis</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65343</link>
		<dc:creator>Walter E. Wallis</dc:creator>
		<pubDate>Tue, 31 Jan 2006 00:52:15 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65343</guid>
		<description>You wonder why a business will trust someone half way around the world to represent them, but they are mighty slow to accept home sourcing, or computer commuting. Someone needs a model of supervision of homesource workers. My last trouble call I got a domestic voice and the problem was quickly resolved, something rare on foreign sourced problems.</description>
		<content:encoded><![CDATA[<p>You wonder why a business will trust someone half way around the world to represent them, but they are mighty slow to accept home sourcing, or computer commuting. Someone needs a model of supervision of homesource workers. My last trouble call I got a domestic voice and the problem was quickly resolved, something rare on foreign sourced problems.</p>
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		<title>By: Clinton</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65339</link>
		<dc:creator>Clinton</dc:creator>
		<pubDate>Mon, 30 Jan 2006 23:26:27 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65339</guid>
		<description>I love my mac, and the beautiful American accents they posses.</description>
		<content:encoded><![CDATA[<p>I love my mac, and the beautiful American accents they posses.</p>
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		<title>By: Thomas</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65332</link>
		<dc:creator>Thomas</dc:creator>
		<pubDate>Mon, 30 Jan 2006 22:04:40 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65332</guid>
		<description>Oh and I forgot.. those commercials showing the call center with swinging flat screen monitors, full cubes, etc.... that&#039;s all BULL.  The &quot;cubes&quot; are little desks that are about 4.5 feet wide, 2 feet deep and there are no walls.  Inside the call center is mainly just row after row of these.</description>
		<content:encoded><![CDATA[<p>Oh and I forgot.. those commercials showing the call center with swinging flat screen monitors, full cubes, etc&#8230;. that&#8217;s all BULL.  The &#8220;cubes&#8221; are little desks that are about 4.5 feet wide, 2 feet deep and there are no walls.  Inside the call center is mainly just row after row of these.</p>
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		<title>By: resigned</title>
		<link>http://lashawnbarber.com/archives/2006/01/30/dells-hires-more-indians/comment-page-1/#comment-65331</link>
		<dc:creator>resigned</dc:creator>
		<pubDate>Mon, 30 Jan 2006 22:03:20 +0000</pubDate>
		<guid isPermaLink="false">http://lashawnbarber.com/?p=1792#comment-65331</guid>
		<description>Dianne,
There is a saying:
&quot;In Africa, every morning a gazelle awakens knowing that it must outrun
the fastest lion if it wants to stay alive.

Every morning, a lion wakes up knowing it must run faster than the
slowest gazelle or it will starve to death.&quot;

Here in the US, we had better start learning how to run faster...This is the nature of the free market.  What can be outsourced, will be outsourced.  What can be manufactured more cheaply abroad, will be.  Hopefully, this will help to reduce the prices for services and goods in this country and increase the standard of living in other countries.  The difficulty is that it will take more to keep our lead and not everyone is going to make it.  What we can do is try to gear our education system towards producing people who can compete on a global level.

In terms of accent, I think that many people just don&#039;t make an effort to understand people who sound different from what they grew up with.  I grew up in a university town and can understand most accents.  It just takes a bit of patience.  If it is completely unbearable and the company starts losing enough money, then the company will eventually notice and switch its service.</description>
		<content:encoded><![CDATA[<p>Dianne,<br />
There is a saying:<br />
&#8220;In Africa, every morning a gazelle awakens knowing that it must outrun<br />
the fastest lion if it wants to stay alive.</p>
<p>Every morning, a lion wakes up knowing it must run faster than the<br />
slowest gazelle or it will starve to death.&#8221;</p>
<p>Here in the US, we had better start learning how to run faster&#8230;This is the nature of the free market.  What can be outsourced, will be outsourced.  What can be manufactured more cheaply abroad, will be.  Hopefully, this will help to reduce the prices for services and goods in this country and increase the standard of living in other countries.  The difficulty is that it will take more to keep our lead and not everyone is going to make it.  What we can do is try to gear our education system towards producing people who can compete on a global level.</p>
<p>In terms of accent, I think that many people just don&#8217;t make an effort to understand people who sound different from what they grew up with.  I grew up in a university town and can understand most accents.  It just takes a bit of patience.  If it is completely unbearable and the company starts losing enough money, then the company will eventually notice and switch its service.</p>
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